About AOS
Local people. Bigger possibilities.
From Grimsby, we help businesses across the GTA, Niagara and beyond get more from the technology they rely on.
AOS, today
More capability. The same care.
Our work spans IT, cloud compute, on-premises server management, network and office infrastructure, security, AI, software, print, business communications and managed handsets. We have in-house technical support, developers and AI expertise, with hands-on help for the equipment and networks your people use every day.
We work with small and midsize businesses, including professional services firms, from our head office and customer care centre in Grimsby. Our service area reaches across Hamilton, Niagara and the GTA, with engagements beyond the region.
Our mission
Profit, productivity and peace of mind.
We apply technology to drive profit, productivity and peace of mind for our clients.
That means understanding what is getting in the way, choosing an approach that fits the business and staying involved after the installation. Our engagements flex around the customer, from a specific project to ongoing support.
A stronger foundation changes what is possible.
Our own modernization journey has shaped the way we work. Legacy infrastructure, difficult onboarding and scattered systems make it harder to manage a business and adopt new technology.
An identity-first approach brings access and applications around the people using them. With clearer control and less technical debt, it becomes easier to see what is happening and make the next change.
We see technology as an ongoing journey. The priorities evolve with your business, and so does the work.
Working together
The right fit for your team.
Flexible engagements, built around the help you need.
Your IT team
Someone to call. A team to count on.
From user support to the systems behind your business, AOS can take care of your IT. Practical help on the phone and on-site, with a plan for what comes next.
Find your fit: Your IT teamAlongside your IT
More capability on your side.
Keep your existing IT team and bring AOS in where you need extra capacity or specialist help. Together we can work on infrastructure, security, AI and the projects that keep getting pushed back.
Find your fit: Alongside your ITA specific project
A practical starting point.
An office move, an identity overhaul, an AI workflow or a focused application. Start with the challenge in front of you. We will scope the work and agree on the approach.
Find your fit: A specific project
Part of the community
We work here. We live here too.
AOS’s community involvement includes youth sports, local events, nonprofit organizations and community associations. The relationships around our business matter alongside the work we do for customers.
We are building our technical capability here in Grimsby, bringing local service together with the skills businesses need as their technology changes.
Build what’s next with AOS.
Bring your skills to a team working across technology, customer support and software.
The people behind the technology.
We work here. We live here too.
AOS’s community involvement includes youth sports, local events, nonprofit organizations and community associations.
Recent posts from our LinkedIn.
News and updates from AOS on LinkedIn.
- Welcoming our Xerox partners on LinkedIn (opens in a new tab)
- Ten years supporting the Niagara Greek Festival on LinkedIn (opens in a new tab)
- Connecting with Hamilton businesses on LinkedIn (opens in a new tab)
- Recognizing Aaron’s contribution on LinkedIn (opens in a new tab)
- Employee Appreciation Day on LinkedIn (opens in a new tab)
- Erick’s Customer Service Award on LinkedIn (opens in a new tab)
- An evening with Burlington’s business community on LinkedIn (opens in a new tab)
- Technology that works for your business on LinkedIn (opens in a new tab)
The trust behind the technology.
In our customers’ words.
We LOVE the AOS team!! In addition to providing tremendous care and attention to detail for our copy services, AOS has gone above and beyond for Big Brothers Big Sisters of Halton and Hamilton.
Big Brothers Big Sisters of Halton and Hamilton
Testimonial on our current website
5 out of 5 stars
Amazing smart staff. These guys know their stuff! Couldn't recommend the AOS team enough
Google reviewRead it on Google, review by Matt Bettiol (opens in a new tab) 5 out of 5 stars
Really friendly, helpful staff. And they do so much in terms of Office Technology. If you plug it in they support it!
Google reviewRead it on Google, review by Rod Mawhood (opens in a new tab) 5 out of 5 stars
The best choice for professionals in IT management and they come at a very reasonable rate. They’re also a friendly bunch! Highly recommend them.
Google reviewRead it on Google, review by Marcel Payette (opens in a new tab) 5 out of 5 stars
Great to deal with AOS for toners, service and new hardware. Techs show up quickly to resolve any issues I have. Recommend them!
Google reviewRead it on Google, review by Dan Drapeau (opens in a new tab) 5 out of 5 stars
Been dealing with AOS for years and they consistently raise the bar in responsiveness, professionalism, and customer service. Exceptional through and through.
Google reviewRead it on Google, review by FH Automation (opens in a new tab) 5 out of 5 stars
Phenomenal Customer Service! They go above and beyond to ensure your business stays up and running.
Google reviewRead it on Google, review by Theresa W (opens in a new tab)
Start with your business
Let’s find your next step.
Tell us what you want to improve. We’ll start with a conversation.
Talk to AOS